Privacy Policy

Last Updated: 10 February 2026

This Privacy Policy explains how Craftsfind ("we," "us," or "our") collects, uses, stores, and protects your personal data when you use our mobile application and website (the "Service"). Craftsfind is committed to protecting your privacy in accordance with the General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018.

1. Data Controller

The data controller for your personal data is:
Craftsfind
Dublin, Ireland
Email: craftsfind@outlook.com

2. What Data We Collect

2.1 Information You Provide

Data Category	Examples
Identity	Full name, date of birth, profile photo
Contact	Email address, phone number, address
Financial	Bank/Revolut details, transaction history, wallet balance
Professional	Trade category, qualifications, insurance documents
Content	Messages, reviews, photos, videos, job descriptions

2.2 Information Collected Automatically

Data Category	Examples
Device	Device type, operating system, unique device identifiers
Usage	Pages visited, features used, timestamps
Location	Job locations provided by you; we do not track real-time GPS without consent
Technical	IP address, browser type, crash reports

3. How We Use Your Data

Purpose	Lawful Basis
Creating and managing your account	Contract
Connecting Clients with Tradesmen	Contract
Processing payments and escrow	Contract
Preventing fraud and ensuring platform safety	Legitimate Interest
Sending marketing communications	Consent
Complying with legal and tax obligations	Legal Obligation

4. Who We Share Your Data With

We do not sell your personal data. We share data only with:

Recipient	Purpose
Other Users	Your public profile (name, photo, trade, reviews)
Supabase	Database hosting, authentication
Revolut	Payment processing
Resend	Transactional emails
Agora	In-app voice calling

5. Your Rights Under GDPR

Right of Access — Request a copy of the data we hold about you.
Right to Rectification — Correct inaccurate or incomplete data.
Right to Erasure — Request deletion of your data ("Right to be Forgotten").
Right to Restrict Processing — Limit how we use your data.
Right to Data Portability — Receive your data in a machine-readable format.
Right to Object — Object to processing based on legitimate interest.
Right to Withdraw Consent — For consent-based processing, at any time.

Email us at craftsfind@outlook.com to exercise your rights. We will respond within 30 days.

6. Security

We implement appropriate measures to protect your data, including encryption in transit (TLS/SSL) and at rest, Row Level Security on all database tables, and regular security reviews.

7. Contact Us

Email: craftsfind@outlook.com
Website: www.craftsfind.ie

You may also lodge a complaint with the Data Protection Commission (DPC) of Ireland at www.dataprotection.ie.

By using Craftsfind (sometimes spelled Craftfind or Kraftfind), you acknowledge that you have read and understood this Privacy Policy.

Often searched as: Craftfind, Craftsfinds, Craffind, Kraftfind, Kraftsfind.